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FOIA Systems is a web based and web hosted software solution that helps cities, counties, agencies and boards, manage Open Records and Freedom of Information Act requests. Governments and educational entities of all sizes are required to comply with increasingly stringent regulations, while receiving a higher number of requests every year.
The FOIA Systems Suite automates the delivery of information to requestors, while benefiting staff with a more efficient process. The FOIA Systems Suite captures all requests received be letter, web, email, or walk-in. It handles all aspects of FOIA request process by logging, routing and managing, calculating associated payments and delivering the required materials.
- Time Tracking: Easily track all staff time devoted to one or all requests
- Reporting: Over 30 standard reports and custom report writer
- Decision Tree: Assists staff maintain compliance with regulations
- Appeals Processing: Manages all requests in appeal status
- Fee Tracking: Track all fees including waived fees
Contact us to schedule a web based solution demonstration.